Simple, transparent fees

Free to start. One fee per donation. No monthly charges, no hidden costs.

By the Zanja team · Updated

What we charge

Starting a campaign or page is free. Zanja keeps 5% of each payment received. This covers mobile money and card processing, security checks and running the platform.

Example: when someone donates K100, the fundraiser receives K100 minus the fee, and both the donor’s receipt and the fundraiser’s dashboard show the exact amounts.

Cashing out

Cash out to Airtel Money, MTN MoMo, Zamtel Kwacha or a Zambian bank account. The minimum cashout is K50. Cashouts are reviewed and usually sent within one working day.

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Frequently asked questions

Is it free to start a fundraiser on Zanja?

Yes. Creating a campaign is free. Zanja keeps 5% of each donation to cover payment processing and running the platform. There are no monthly fees.

How can people in Zambia donate?

Supporters pay with Airtel Money, MTN MoMo, Zamtel Kwacha, Visa and Mastercard. They do not need a Zanja account, and mobile money payments are approved on their phone with their PIN.

Can people outside Zambia donate?

Yes. Friends and family abroad can give with a Visa or Mastercard debit or credit card.

How do I receive the money?

Donations go into your Zanja balance. From your dashboard you cash out to your Airtel, MTN or Zamtel mobile money number or to a Zambian bank account. The minimum cashout is K50. Cashouts are checked and usually sent within one working day.

How does Zanja protect donors?

Every payment is confirmed with the payment processor before it counts. Donors get an email receipt, campaigns show how the money will be used, and Zanja may ask fundraisers for proof such as a medical report or invoice before paying out.

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