How to donate with mobile money

Giving takes about a minute and you don’t need an account.

By the Zanja team · Updated

Steps

1. Open the campaign and tap “Contribute” or “Give”.

2. Choose or type an amount (minimum K5) and, if you like, your name and a message.

3. Choose mobile money or card in the secure payment window.

4. For mobile money, approve the prompt on your phone with your PIN.

5. You’ll see a confirmation, and an email receipt if you entered your email.

If something goes wrong

If you approved the payment but closed the page, don’t pay again. Zanja checks with the payment processor automatically and confirms it. If no money left your account, nothing was charged. Contact support on WhatsApp if you need help.

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Frequently asked questions

Is it free to start a fundraiser on Zanja?

Yes. Creating a campaign is free. Zanja keeps 5% of each donation to cover payment processing and running the platform. There are no monthly fees.

How can people in Zambia donate?

Supporters pay with Airtel Money, MTN MoMo, Zamtel Kwacha, Visa and Mastercard. They do not need a Zanja account, and mobile money payments are approved on their phone with their PIN.

Can people outside Zambia donate?

Yes. Friends and family abroad can give with a Visa or Mastercard debit or credit card.

How do I receive the money?

Donations go into your Zanja balance. From your dashboard you cash out to your Airtel, MTN or Zamtel mobile money number or to a Zambian bank account. The minimum cashout is K50. Cashouts are checked and usually sent within one working day.

How does Zanja protect donors?

Every payment is confirmed with the payment processor before it counts. Donors get an email receipt, campaigns show how the money will be used, and Zanja may ask fundraisers for proof such as a medical report or invoice before paying out.

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